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1.5 Based on 33 reviews
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  • Customers like
    • Matching personality inventory 2
    • Hmmmm 1
  • Customers don't like
    • Way they handle things 4
    • Lack of customer support 4
    • Okcupid customer service 3
  • From mobile
  • Nov 23
  • #960367

Customer service is terrible. 2-year-old account blocked out of nowhere. Tried to figure it out using online service form, no reply. Sad.

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  • From mobile
  • Nov 21
  • #958855

Took money and no service

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  • From mobile
  • Oct 28
  • #945038

I was a moderator on OK Cupid. Had a paid membership. Followed all the rules, politely replied to all messages, etc. Didn't matter. My account was deleted also. Same company owns Match and POF so there is no escaping this poor customer service.

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I see you have a problem with OKCupid I have also had my IP blocked, my phone blocked, account deleted, account suspended and you never receive any warnings that you may have violated policies When you are deleted they also block your IP and claim that they are just having technical difficulties, what you have to do is reset the modem (critical step) restart your computer and repeat if the first time doesn't work. I don't know why this works... Read more

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They deleted my account due to a terms of service agreement violation ! I didn't do anything wrong except report some scammers ! What a garbage can site ! Read more

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  • From mobile
  • Oct 24
  • #942488

So many scammers approach me and then I'm thrown off for breaking terms of the site. I did nothing at all to warrant it.

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Ok cupid deleted my account for supposed tos viloations. Previously they kept suspending it. They've never given me a reason. They rately answer messages for help. My IP is blocked,my phone is blocked. Id like an answer as to what this issue is. Theres rampant scammers and perverts on this site. Ive not done anything wrong. Read more

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  • From mobile
  • Sep 28
  • #927317

Met a guy on okcupid who sexually assaulted me hate this site trashy online dating and they should take that user down and off the site

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  • From mobile
  • Sep 26
  • #925625

Can you take my profile off .

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  • From mobile
  • Sep 19
  • #921246

Please block this user....ybba2582... Block this user! ....

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