Chris B Nyp

Cancelled 6 mos ago - still getting email

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I cant get rid of OkCupid - I have cancelled and have unsubscribed 4 x but emails still showing up Strongly discourage use of this site R C Barton
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Preferred solution: End of your emailing after cancelling

User's recommendation: Stay away !!! Useless

Roger C Bjm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorised subscription taken

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Updated by user Feb 01, 2021

I have as yet had no response. Should I now go to PayPal to retrieve the unwanted and unused subscription? Please advise me

Original review Dec 30, 2020
I made it clear some time ago that i did not want auto renewal, yet you took £75 from PayPal on 26 November 2020.. Kindly refund this amount and cancel my membership, which I have not used for some time, Thank you Roger Cunnington
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Loss:
$96
Pros:
  • Easy to sign up
  • Mediocre
Cons:
  • Loosing money

Preferred solution: Full refund

User's recommendation: check if you are consenting to auto renewal

michael i Hrv
map-marker Mississauga, Ontario

Ok cupid site

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2nd complaint ---- your site is a royal pain. Won't accept my phone #. That's because i was going to join some time ago and didn't.... So won't accept ********** Then i had to verify my email address still waiting ----- no email,...... THINK YOU'HAVE TOO MUCH BUSINESS - NOT INTERESTED IN KEEPING YOUR SITE EASY TO WORK......
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Peter D Aux

Banned account

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I asked a match her bra size but only after taking the conversation offline. You see offline we spoke about sex all kinds of sex including anal sex but I wasn't really interested.

After not interacting with her for some time she sent me a message to which I asked her bra size. She had big knockers but she was much older than me and I might have but she wasn't doing it for me personality wise she was athiest so that was a turn off. Why did I ask her bra size then? Cause I thought maybe I could muster up some mojo to make me want to bang her.

Anyway she reported me cause she figured nothing was gonna come of us...pun intended. Anyway whatever if you insist on banning me you're lame.

I've had tons of women and the only lamers get offended. What's your bra size?

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Cons:
  • Horrible customer service-
  • No reply from customers service

Preferred solution: Apology

Eden S Dbc

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Verified Reviewer

Cant log in

Mattew sent me an email and said that he trying to bring my acount back but now he doesnt answer and my acount stil dont working Mattew please send me an email back.
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Preferred solution: Let the company propose a solution

Travis G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

One month subscription

If I purchase the one month subscription, will I be billed any further after the month is over or will it shut down automatically?
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Anonymous
map-marker Auckland, Auckland

App or website both not working

Neither the app is working nor the website. I have been trying from to log in from more than 4 weeks but its not working. I have tried sending email to your support team but still no reply from your end.
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Erika C Ybc

You overcharge my account,

App said card was declined but you charged me 4 times! Not why I have to say more and the customer service sucks!
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Preferred solution: Full refund

Lisa J Rhm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I received an email that I purchased a subscription when I didn't

OkCupid - I received an email that I purchased a subscription when I didn't
I didnt purchase a subscription, please cancel, I uploaded a pic
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Preferred solution: Cancel subscription

Anonymous
map-marker Tel Aviv, Tel Aviv

Absurd limits on likes

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I literally sent 3 messages and 5 likes and I need to wait 24 hours, its 3rd day in a row! Are they serious?? It was never like this, is it because I bought a premium once? They are trying to push me to buy again??
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User's recommendation: Not recommended

Anonymous
map-marker Fort Lauderdale, Florida

OkCupid is not working on my side

When you click on settings its become a white screen. Also the screen that is showing right now , claiming that its the site not the consumer, and its still no working over 2 months now. I paid money and I did not even get to enjoy my experience. Thanks a lot.
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User's recommendation: *** no , the site been out for 2 months now

Erez N

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Verified Reviewer

Complaint

I have a premium account and I can't send messages to specific women... no technical support
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Preferred solution: Let the company propose a solution

User's recommendation: Costumer support

Ollie A

Alialabudi1988@***.com

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I get ban after 5 days I make my account and I paid $50 I want refund .If I dont get refund Im file complaints to attorney general
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Loss:
$50
Pros:
  • Idk
Cons:
  • Okcupid is a cheater

Preferred solution: Full refund

Ana Y

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Verified Reviewer
| map-marker Tel Aviv, Tel Aviv

I cant sign in with my phone no.

Please reset my account I cant sign in. He tell me that my phone number his alrady used. But i did logot correctly
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Jennifer V Gtp

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Verified Reviewer

Why did you take $400 from me

I just got off the phone with my bank, you guys took over $400 from my account.. I am disputing this. Im beyond furious!! You cant have that money, I want it back. My phone number is is (603)233-**** I expect a phone call back!
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Loss:
$400
Cons:
  • You stole money from me
  • False billing

Preferred solution: Full refund

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