Anonymous
map-marker Merchantville, New Jersey

Charged Twice

I upgraded to premium, was charged twice, but its telling my account cant be upgraded at this time. Help?
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Sandy W Osk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud and your help

It is with great pain and misfortune that I am informing you that I was scammed by a member on your dating service. The member I was scammed by is a person calling himself, Michael Baker Junior. I am pursuing what legal means are available to track down this person and take action. Your help and support is greatly appreciated. Thank you, Sandy ***
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Loss:
$31000
Pros:
  • Matching personality inventory
Cons:
  • Full of scammers

Preferred solution: Let the company propose a solution

User's recommendation: It is the responsibility of the dating service to verify that the customers that you are posting on your site are real people, not pretending to be some else.

1 comment
Franklin N Sdd

Hi Sandy, Wachtout for the dating sites, many are pretending to be someone els, fakee names and stealing pictures from someone els...

Bernette Too

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Verified Reviewer
| map-marker Portland, Oregon

Unable to access account

I would like to get my money back because ok Cupid blocked my account and did not allow me to keep account open without pictures. Extremely disappointed. This is a rip-off
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User's recommendation: Don’t use this service

Jayston Bls

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Verified Reviewer
| map-marker Wichita Falls, Texas

They charged me for a year when I signed up for 3 months

I am not sure why I was charged for a year subscription I would like a refund
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Vivek S Xdg

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Verified Reviewer
| map-marker Ghaziabad, Uttar Pradesh

Account not opening

OkCupid - Account not opening
On mail no forgotten password key is not coming there on password ke liye jo mail aati hai vo nahi aa rahi hai
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Valeria F Uzo

Make sure subscription is cancelled

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There was just a recorded message and nobody answered. Could there be any chance that I am contacted in my phone number:+54 911 **** *644 or +54 11 39** **44. OkCupid has been trying to bill and I do not want the service any more. I need confirmation that the service has been deactivated and that there will be no further attempts to try to bill me. Thank you.
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Pros:
  • Matching personality inventory
Cons:
  • Customer service

Preferred solution: Finish my subscription and not receive any further billing attempts from OkCupid.

User's recommendation: Very good website but quite expensive for costumers outside the US.

Anonymous

Subscription gone?

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Hello, I disabled my account and when I enabled it back my a list membership was gone. Can you help me restore it? My purchase details: subscription ID142185****920184**** transaction ID485185****90308**** Purchase date2020-12-04 Next billing date2021-03-04
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Loss:
$19
Pros:
  • Familiar site
  • Online dating
  • Finding date
Cons:
  • Lack of customer support
  • Poor service
  • Incompetent customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Use free mode only

Many W

Warning to other women!

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OkCupid - Warning to other women!
If ANTHONY J. REGA, age 60, of Brooklyn NY or Virginia Beach VA tries to meet you, RUN! This man is a habitual liar, no income except disability, has intentionally sponged thousands of dollars off of multiple women, will be so crazy about you that he tries to move in within days, is a serious pot-head (about 20 x a day) looks for opportunities to fall and file a lawsuit. Please share this info. to as many women as you can so he doesnt do this for the hundredth time to the next woman. Anthony J. Rega - shame on you.
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Loss:
$30
Pros:
  • No pros
Cons:
  • Full of scammers

Preferred solution: Stop him.

Resolved
Melissa F Dwu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Resolved: Unauthorized charges

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OkCupid - Unauthorized charges
Updated by user May 20, 2020

Company fixed issue and I have been provided with full refund

Original review May 19, 2020
You charged me 19.99 for something that I did not give authorization I want my money to be replace back into my account or I am reporting to the BBB.
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Preferred solution: Full refund

Jessyca N Kud

Charge on account

I didn't request another six months from okcupid and thry charge me to my account.
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Preferred solution: Full refund

Anonymous
map-marker Pittsburgh, Pennsylvania

Taking a break

I just want to permanently delete my account and permanently suspend my subscription.
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Popa C

Banned ?

Hello , why I'm banned ? I believe I deserve an explication , thanks
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Pros:
  • Easy to sign up
Cons:
  • Do not appericate honest people looking for true love

Preferred solution: Let the company propose a solution

jim b Gdb

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Verified Reviewer
| map-marker Austin, Texas

Display problem

When I look for matches I only see the eyes and nose or sometimes just the forehead. It used to work correctly but now it doesn't.
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Cristin I

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Verified Reviewer

Being charged for three subscriptions when I only meant to sign up once

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I paid accidentally for thee subscriptions, when I only want one To pay for for three months. not Nine months. Can I please have a refund? Thanks
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Loss:
$52
Pros:
  • Online dating
Cons:
  • Not giving me what i paid for

Preferred solution: Full refund

Jay T Ipn

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Verified Reviewer

Account is blocked and IP address

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OkCupid block my account for no reason, also blocked my IP address, I never harassed or offended anyone, maybe someone just email them because these person dont like my pictures which are normal pictures or I never reply their messages and OkCupid block me without do any investigation also I sent 7 emails to OkCupid and no ones takes the time and education to reply back.
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Cons:
  • Poor service
  • Unreliable

Preferred solution: Let the company propose a solution

User's recommendation: Not to used OkCupid or any other product affiliated with OkCupid

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