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Account being banned for no reason

They banned my account for no reason without any explanation. I was never rude to anyone and Ive had my account on and off for years. Got in contact to customer service and they gave me no answers. Its sad that someone can make a false report and they dont even check out who reported it but just ban you for no reason.

User's recommendation: Don’t use okcupid anymore or any of them dating websites because all it takes is someone to make a false report and they ban you for no reason.

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1 comment
#1982966

Yes they banned you for a reason. Think long and hard about it

ID
#2417688 Review #2417688 is a subjective opinion of poster.
Pros
  • Free
  • Potential for meeting someone
Cons
  • Will ban you for no reason
  • Service cheat on their user
Preferred solution
I want my account to be unbanned

Site questions

Okcupid - Site questions
There is no way this site is real im not a bad looking guy at all I have sent over 100 messages and 1 replied back I have only gotten a couple likes but all from a 3rd world country and hundreds of like I have hit and not 1 I have messages has ever even looked at my profile and I send some great messages not something they hear every day I mean I don't see how any woman would not at least send wow never head tjat b4 thank you ... I mean I get 0% feed back so I need a answer here
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ID
#2417499 Review #2417499 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

There were three large withdrawals

Okcupid - There were three large withdrawals
I decided to use some money to subscribe for one month and it was at most $60. I got charged three times total of $60. I don't have that kind of money. Can you help me?
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ID
#2417394 Review #2417394 is a subjective opinion of poster.
Product
Okcupid Subscription
Loss
$184
Preferred solution
Full refund

You overcharge my account,

App said card was declined but you charged me 4 times! Not why I have to say more and the customer service sucks!
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ID
#2414915 Review #2414915 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to log into my paid account

For the past few weeks I have been unable to log into my paid OKcupid account or the OKcupid website in general. I have sent several emails but only receive replies from a robot stating "We'll get back to you shortly". No contact from your end and my issue remains. Please fix or send a full refund.

User's recommendation: Buyer Beware.

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ID
#2411854 Review #2411854 is a subjective opinion of poster.
Service
Okcupid Online Dating
Pros
  • Potential for meeting someone
Cons
  • No reply from customers service
Loss
$30
Preferred solution
Let the company propose a solution

Age wasn’t saved

My age wasnt saved No one know how old i am so it effects my match chances Please help correct it 24.11.1983
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ID
#2409420 Review #2409420 is a subjective opinion of poster.
Location
Vienna, Vienna

Modify my subscription,questions about.

The first answer was that they are very busy and they will answer at some time in the future.That's all.As the time passes,i become more and more relaxed about their answer.It is not an extremely important issue,so no problem...

User's recommendation: If you want somenthing from okcupid support,you need a huge amount of patience.

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ID
#2408702 Review #2408702 is a subjective opinion of poster.
Location
Bucharest, Bucharest

Refund

I've been trying to cancel this From the very 1st day please refund my money I hope already contacted my credit card company for the dispute From the very 1st day please refund my money I hope already contacted my credit card company for the dispute
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ID
#2407839 Review #2407839 is a subjective opinion of poster.
Location
Short Hills, New Jersey

Cannot get into my account

Just cannot open the account with Ok Cupid. Nothing will be done, they probably want to take me off of the site.
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ID
#2405492 Review #2405492 is a subjective opinion of poster.
Location
El Mirage, Arizona

Refund and cancel subscription

Number you posted doesn't connect to ok cupid when I called in it took me to the service and said this number can't be completed as dialed

User's recommendation: Check the number you have posted and put proper contact information.

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ID
#2395981 Review #2395981 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint to Ok Cupid has not been resolved.

Ok Cupid blamed the bank for two charges that were declined on their site yet they showed as pending charges on my visa.A third transaction was successful on their site using the same credit card.
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1 comment
#1976377

Ok Cupid fails to correct unauthorized charges.

ID
#2395373 Review #2395373 is a subjective opinion of poster.

Absurd limits on likes

I literally sent 3 messages and 5 likes and I need to wait 24 hours, its 3rd day in a row! Are they serious?? It was never like this, is it because I bought a premium once? They are trying to push me to buy again??

User's recommendation: Not recommended.

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ID
#2395070 Review #2395070 is a subjective opinion of poster.
Location
Tel Aviv, Tel Aviv

Credit card extra charges

I did hear from them but they blamed my credit card , which is false . They said I would not be charged but the two extra charges are still pending on my Visa card.
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ID
#2394896 Review #2394896 is a subjective opinion of poster.

Continuedly I was getting billed though I'm banned

currently I'm not using my Okcupid account and it was banned but I had to continuesly subscription every 3 months can you stop subscription getting from me and refund me the amount charging . my account was banned since two years I think. please help me on this Thanks

User's recommendation: not much service provided as expected. no direct customer email to write.

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ID
#2393757 Review #2393757 is a subjective opinion of poster.
Loss
$6000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cant log in

Mattew sent me an email and said that he take back my prifile But i still cant log in Mattew pleas sen me an email back I just want to log in back to my a ccountttttttttttt
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ID
#2393529 Review #2393529 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution