Bobby P Jtb

Can’t get on

I paid for a month on Cupid and I can't get back online it won't let me change the password do I get a refund or how does it work
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Loss:
$23

Preferred solution: Full refund

1 comment
Guest

Same problem

Anonymous
map-marker The Bronx, New York

Rematch

I mistakenly unmatched a guy that I was very interested in named Chris. We had a high percentage in common and I want to be able to review his profile. Is there a way to rematch him. Or view his profile again? Please Thank you for your attention. Evelyn
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Greg H Xzo

OkCupid took money from my account

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Not able to access account and not getting help
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Preferred solution: Deliver product or service ordered

Mary S Oaq
map-marker San Carlos, California

I closed my subscription but still I got charged $19.99

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Pls refund the money! My account was closed but I already got charged
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Loss:
$20

Preferred solution: Full refund

Cleona Gpp
map-marker Clermont, Florida

Account was hacked

My account was hacked . This should be more user friendly
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NoneyA B Xry

Don’t do it!!!!

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Absolutely NO WAY to contact any customer support ever!! No email, no chat, no phone number. It has a fake contact tab that loops you in an endless circle of article leading to the same tab back to the same article. Do not give these people your money!! Literally NO WAY TO CONTACT them in any way for any reason.
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Cons:
  • No customer service at all

Preferred solution: They must provide a real consistent reliable way to contact them and they must respond in a timely manner to problem solve

Yanahe D

Canceled

I signed a month I hated the worst app still paying I canceled the account you can check if I used it after the 29th I tried and thought that canceled aunt did not get a response but it was canceled the account came on my debit card 48.98 a three month subscription but I can cancel through the application has some number or have access to the application whatever this is resolved and you. give me the money back in my account because I explained when I signed a month it was absurd for you to select who would show that you liked it besides having ads but as it was a month I was able to cancel but this absurd charge without sending me a subscription email absurd three month
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Loss:
$49

Preferred solution: urgent absurd cancellation I wanted to cancel I paid one month but I was not able to renew three months now and cash in my account without my permission with the okcupid account without me having access I ask you to solve this problem

Anonymous
map-marker Atlanta, Georgia

Trying unsuccessfully to unsubscribe

I'm tired of being harassed by you asswipes I'm not a member so stop bothering me.
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User's recommendation: Don't even consider looking at this site

Etienne M

Don't pay for the "A list". It's a scam.

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I opened an account. Some profiles are real. Some are real women overseas hoping you will move them to the U.S.A. Some profiles are easily seen as fake. I received several "likes" but you have to pay money to see who they are. I paid. They were all fake accounts with the same characteristics...all caucasian, one photo posted, single sentence written in the bio, all childless. I told OKC they need to be screening people but for all I know they are creating these accounts to get people to pay fees. Upon telling OKC they barred from their site and refused a refund. Contacted my bank and will be filing complaints with various agencies for theft a fraud.
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Loss:
$16
Cons:
  • Fake accounts to lure you to pay fees
  • No reply from customers service

Preferred solution: Full refund

Anonymous
map-marker Belle Vernon, Pennsylvania

I have not heard from ok Cupid so far

I am trying to cancel my subscription. I can’t do it from my account because it had been deleted and disable
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Billie P Swl

Dont use this site

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I put my credit card information in to get 1.99 boost they charged account 10.99 +59.99 had to call my bank to get a refund they charged without permission
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Loss:
$70
Pros:
  • Easy to use
  • Questions that are sexual and good for matching
Cons:
  • Unreliable

Preferred solution: Full refund

Andrew M Bxc

It is a scam, dont use!!!

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I cancelled and they kerp charging me. astronomics7649@***.com
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Loss:
$64
Pros:
  • Website colors
Cons:
  • Scam
  • Being made to feel used and scammed

Preferred solution: Full refund

Kimberly K Vhm

OkCupid took money from my account

I just wanted my money back and delete my account and no more emails from them
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Loss:
$40

Preferred solution: Full refund

Trinity B Fps

I want refund

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I got a subscription for the six months yesterday, and I do not like it. I also will not be using this app anymore and I don't need it. Is there anyway, I could get a refund for the $29 ? You have a great app, and I enjoyed it while I had it. But I am done looking for love.
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Loss:
$30
Pros:
  • Easy to use
Cons:
  • Tricked me
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

Meghna T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Patna, Bihar

Fake account

Please help me with disabling an account for me.. It says it belongs to “Shre, 24 From Mumbai India” However, the profile owner has stolen a picture of mine from Facebook and has created an account with the picture.. This must be against the policy for using someone’s else picture as your display pic.. Please suspend the account as the account does not seek decent information and also seems fake.. Waiting for you people to respond on this at the earliest..
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Preferred solution: Deactivate that mentioned fake account

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