OkCupid - Banned twice for no reason
I don't understand and I see I'm not alone. I have had an account in good standing for about 8 years 5 of those were idle, but out of nowhere I get banned.
No explanation. The only time I discuss sex is if we've been conversing mutually and it leads there. Contacted OKC which is a pain in the *** and slow to no response...said I violated TOS.
I create a new account. Within one day banned.
I was just trying to reconnect with 2-3 people I had just reached out to and replied to me. This time one CSR tells me it was an error and will be restored. Then I write again and get the TOS *** I asked to escalate it to a mangager. Same thing.
They won't show you proof, they want explain anything, nor even give you a friggin warning.
Just arbitrary bans. It's locked to your IP somehow....and VPN doesn't help.
Reason of review: Poor customer service.
Monetary Loss: $1.
Preferred solution: restore banned accounts. give a warning. Ban for a day or up to a week, but deleting a profile for no reason is ***.
OkCupid Pros: Questions that are sexual and good for matching.
OkCupid Cons: Ban policy.
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