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Complaint

Never got an answer from OkCupid Totally irresponsible. The only follow up from pissed customer is this and asking for a donation

User's recommendation: Stay away from these sites.

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ID
#2472606 Review #2472606 is a subjective opinion of poster.
Location
Schenectady, New York

They said they were a copywright only company?

I called and was given a not so nice message about copywright issues? Is this your customer service line? Your website is so confusing.0
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ID
#2471841 Review #2471841 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Report a catfish scammer

Okcupid - Report a catfish scammer
I have been communicating with a Barry Wolfe who I met on OK Cupid. He has just asked me to purchase a laptop and IPhone for him. I also learned that the photos he used for his profile are actually a German model by the name of Bernd Funke!!

User's recommendation: BEWARE OF THIS GUY.

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ID
#2468131 Review #2468131 is a subjective opinion of poster.

Can't seem to cancel or upgrade

I can't cancel existing subscription or upgrade to a different one No one to talk to No customer service

User's recommendation: Think twice.

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ID
#2467678 Review #2467678 is a subjective opinion of poster.
Location
Los Angeles, California

I can't seem to cancel

I can't cancel the subscription or upgrade There is no one to talk to and they aren't resolving the issue
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ID
#2467673 Review #2467673 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lack of response

Never received a response. Someone tried to scam money through their site. Alerted them through your website nothing very irresponsible
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ID
#2467520 Review #2467520 is a subjective opinion of poster.
Preferred solution
Someone tried to scam meet out of $. Used your website. I’m cancelled

Edit issue

Edits on discover search feature are defaulted before the maintenance or site interruption last week snd this week and now I can not edit the completely different set of parameters that I had set. It also does not populate my email when it signs in. Please call 715-612-**** and I ask for compensation or extention due to this simple issues that have become extended. There are many sites to chose from so I am not bound by poor customer service by bicupid or successful match.
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ID
#2467035 Review #2467035 is a subjective opinion of poster.
Cons
  • Poor customer service with biparent company
Loss
$60
Preferred solution
Deliver product or service ordered

Report a catfish scammer

Okcupid - Report a catfish scammer
I have been communicating with a Barry Wolfe who I met on OK Cupid. He has just asked me to purchase a laptop and IPhone for him.

User's recommendation: Delete his profile.

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ID
#2466560 Review #2466560 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

My account won't open

My account will not open at all. I paid over $100 two days ago if you cannot solve this today I want a refund of the full amount I paid

User's recommendation: This site is awful.

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ID
#2465386 Review #2465386 is a subjective opinion of poster.
Loss
$120
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to access account

I can't reach anyone at OKCupid to assist me re: utilizing my account. It just loops me into a code to access my account but doesn't let me in. I also can't start a new account because it says that I already have one. Mr. Blumgold 646-496-****
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ID
#2463305 Review #2463305 is a subjective opinion of poster.
Location
New York, New York

Receiving emails from site when I didn't sign up.

Okcupid did respond and has fixed the issue. They determined that someone had hacked an old account of mine and was using my information. The hacker did not use my credit card, only my email and photos. Thank you for your help!
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ID
#2463108 Review #2463108 is a subjective opinion of poster.
Location
New Orleans, Louisiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account not opening

Okcupid - Account not opening
On mail no forgotten password key is not coming there on password ke liye jo mail aati hai vo nahi aa rahi hai
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ID
#2462947 Review #2462947 is a subjective opinion of poster.
Location
Ghaziabad, Uttar Pradesh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Harassment

I have requested several times for this company to delete my account and to not send me any further communication. I do not want anything to do with their fraudulent corporation. Received another email from them today which I consider to be harassment. Hit the unsubscribe button on the email which directed me to their website. This is fraudulent, and I would be very careful giving any personal information to them. Be safe out there people.

User's recommendation: Stay away. They are bad news.

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ID
#2462628 Review #2462628 is a subjective opinion of poster.
Preferred solution
I do not consent for them to contact me in anyway, shape, or form. Please remove my email permanently.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account was banned

My cc got charged 3 times then I got banned I just got done set up my profile I didn't even talk to anyone
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ID
#2456833 Review #2456833 is a subjective opinion of poster.
Pros
  • I had 8 hits in no time
Cons
  • U banned me 4 no reason
Loss
$228
Preferred solution
Full refund

I have a complaint regarding my mob no & emailMembers

I have paid membership amount last month unknowingly I changed my photo &;;;;;;;; Mob No because of that in this site I can't long in with my 2Mob no (948340****, 935389****) mail ramk001971@***.com kindly check it make me to login on site Above mob , mails
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ID
#2446554 Review #2446554 is a subjective opinion of poster.
Location
Bengaluru, Karnataka