Okcupid
Reviews and Complaints
Reviews Chart
2.1M
CLAIMED LOSSES
541
TOTAL REVIEWS
42.7K
PAGE VIEWS
1
ISSUE RESOLVED
Complaint
Never got an answer from OkCupid Totally irresponsible. The only follow up from pissed customer is this and asking for a donation
User's recommendation: Stay away from these sites.
ID
Location
Schenectady, New York
They said they were a copywright only company?
I called and was given a not so nice message about copywright issues? Is this your customer service line? Your website is so confusing.0
ID
Preferred solution
Let the company propose a solution
Report a catfish scammer
I have been communicating with a Barry Wolfe who I met on OK Cupid. He has just asked me to purchase a laptop and IPhone for him. I also learned that the photos he used for his profile are actually a German model by the name of Bernd Funke!!
User's recommendation: BEWARE OF THIS GUY.
ID
Can't seem to cancel or upgrade
I can't cancel existing subscription or upgrade to a different one No one to talk to No customer service
User's recommendation: Think twice.
ID
Location
Los Angeles, California
I can't seem to cancel
I can't cancel the subscription or upgrade There is no one to talk to and they aren't resolving the issue
ID
Location
Los Angeles, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLack of response
Never received a response. Someone tried to scam money through their site. Alerted them through your website nothing very irresponsible
ID
Preferred solution
Someone tried to scam meet out of $. Used your website. I’m cancelled
Edit issue
Edits on discover search feature are defaulted before the maintenance or site interruption last week snd this week and now I can not edit the completely different set of parameters that I had set. It also does not populate my email when it signs in. Please call 715-612-**** and I ask for compensation or extention due to this simple issues that have become extended. There are many sites to chose from so I am not bound by poor customer service by bicupid or successful match.
ID
Cons
- Poor customer service with biparent company
Loss
$60
Preferred solution
Deliver product or service ordered
Report a catfish scammer
I have been communicating with a Barry Wolfe who I met on OK Cupid. He has just asked me to purchase a laptop and IPhone for him.
User's recommendation: Delete his profile.
ID
Location
Pittsburgh, Pennsylvania
My account won't open
My account will not open at all. I paid over $100 two days ago if you cannot solve this today I want a refund of the full amount I paid
User's recommendation: This site is awful.
ID
Loss
$120
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to access account
I can't reach anyone at OKCupid to assist me re: utilizing my account. It just loops me into a code to access my account but doesn't let me in. I also can't start a new account because it says that I already have one. Mr. Blumgold 646-496-****
ID
Location
New York, New York
Receiving emails from site when I didn't sign up.
Okcupid did respond and has fixed the issue. They determined that someone had hacked an old account of mine and was using my information. The hacker did not use my credit card, only my email and photos. Thank you for your help!
ID
Location
New Orleans, Louisiana
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount not opening
On mail no forgotten password key is not coming there on password ke liye jo mail aati hai vo nahi aa rahi hai
ID
Location
Ghaziabad, Uttar Pradesh
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHarassment
I have requested several times for this company to delete my account and to not send me any further communication. I do not want anything to do with their fraudulent corporation. Received another email from them today which I consider to be harassment. Hit the unsubscribe button on the email which directed me to their website. This is fraudulent, and I would be very careful giving any personal information to them. Be safe out there people.
User's recommendation: Stay away. They are bad news.
ID
Preferred solution
I do not consent for them to contact me in anyway, shape, or form. Please remove my email permanently.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account was banned
My cc got charged 3 times then I got banned I just got done set up my profile I didn't even talk to anyone
ID
Pros
- I had 8 hits in no time
Cons
- U banned me 4 no reason
Loss
$228
Preferred solution
Full refund
I have a complaint regarding my mob no & emailMembers
I have paid membership amount last month unknowingly I changed my photo &;;;;;;;; Mob No because of that in this site I can't long in with my 2Mob no (948340****, 935389****) mail ramk001971@***.com kindly check it make me to login on site Above mob , mails
ID
Location
Bengaluru, Karnataka
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