Okcupid Phone Numbers and Emails

Legal:

  • (214) 576-3272
    DMCA Inquiries

Okcupid Emails:

Customer Service
Legal
Copyright Infringement Inquiries
Media
Press Inquiries

Okcupid Contact Information

Okcupid Website:

Okcupid Online Chat:

Corporate Office Address:

IAC
555 West 18th Street
New York, New York 10011
United States

Fax:

1(214) 853-4309
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Okcupid Rating Based on 219 Reviews

Rating details

1.5
more details
Website
Customer service
Product or Service Quality
Value for money

Rating stats

Rating trend

Summary of Okcupid Customer Service Calls

1.2K TOTAL
CALLS
01:09 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Okcupid Customer Service?

Account Question:

  • “My account was banned”
  • “To get my account unbanned”
  • “Account issue”

Payments and Charges Question:

  • “Billed multiple times”
  • “Charged and didn't order”
  • “Payment done but subscription has not upgraded”

Activation/ Cancellation Question:

  • “Cancel Membership”
  • “I tried to cancel last month and I was charged again”
  • “Cancellation”

Refund Question:

  • “Refund and cancel subscription”
  • “Refund and cancel subscription; charged double.”
  • “I dont like this dating sit i would greatly appreciate a refund”

Request for Information Question:

  • “Confirm cancellation”
  • “Ask questions”
  • “To see how to cancel a membersship”

Product/ Service Question:

  • “I paid for premium and it does not work it was 50% off”
  • “I paid for premium and it does not work”
  • “There were three large withdrawals”

Website/ Application Question:

  • “Website is not working I can't get my messages”
  • “Is the site working?”
  • “Someone is pretending to be me on this website”

Cards Question:

  • “My card was charged $99.99 and I did not authorize it”
  • “They took way to much money off my card”
  • “Declined my card”

Staff Question:

  • “Needing to speak to customer service”
  • “Customer service”
  • “Service not working properly”

Shipping and Delivery Question:

  • “Where is a record of conversasatins ??”
  • “I am a new customer... I paid for 1 month because I want to see how i like it before committing. So I get the message.. “ this is embarrassing, we don’t have anymore matches”. Then when some “likes me”. The site goes directly to the payment”

Other Question:

  • “Problems”
  • “I want to change the location”
  • “Incognito”

About

Okcupid Terms of Service
To read more: https://okcupid.com/legal/terms
Okcupid Privacy Policy
To read more: https://okcupid.com/legal/privacy
Top Okcupid Services

Online Dating, Customer Care

Top Okcupid Products

Account, Profile, Subscription

Okcupid Pros and Cons

Pros: Online dating, Matching personality inventory, Used to be good, No pros, Easy to sign up

Cons: Lack of customer support, Being made to feel used and scammed, Full of scammers, False billing, Customer service

Related Companies

IAC, POF, Tinder, Match, Angies List

Summary

OkCupid is a fastest growing free of charge acquaintances and social network website. OkCupid was launched by Chris Coyne, Christian Rudder, Sam Yagan and Max Krohn. OkCupid maintains different kinds of communication options, including personal blogs, public forums, e-mail, instant messages and more. At the present time, the website has more than 3.5 million active users at the age of 30 years and younger. OkCupid offers various entertainment options for free online dating. The company helps people of both hetero- and homosexual preferences to build relationships. In addition, OkCupid enables iPhone and Android mobile applications to allow users to access their accounts from the mobile phones. Uses may as well enjoy a wide range of unique features like integration with Facebook, "stalker" and the like.

Okcupid reviews and complaints

Okcupid is ranked 84 out of 305 in Dating and Social Networking category

Area Served

Canada, USA

Payment Methods

VISAMasterCard

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