Divyanshu S Sdw

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#5133810 
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Unblock my contact number for sign in my account

OkCupid - Unblock my contact number for sign in my account
Please unblocked my contact number 766826**** for create a account i want use this application and create a account Please see the attachment and resolve my problem
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Preferred solution: Please see the attachment and resolve my problem

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Dietrich War

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#4980412 
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Account won’t permanently delete

On Fri, Aug 18, 2023 at 3:05 AM Na Na wrote: Hello, It looks like I am shadowbanned. I am getting 0 matches even after hundreds of swipes. I also been trying to delete my account via app amd desktop but its not allowing. I want my account deleted asap so i can make a new account with my phone number. &&&&& I have done nothing wrong just my photos may not have been clearest. I did all steps deleting and need it deleted asap and not in weeks. I have to log in every time to see if its deleted and it just reactivated my account every time On Fri, Aug 18, 2023 at 3:03 AM Na Na wrote: Hello, It looks like I am shadowbanned. I am getting 0 matches even after hundreds of swipes. I also been trying to delete my account via app amd desktop but its not allowing. I want my account deleted asap so i can make a new account with my phone number. 9ing wrong just my photos may not have been clearest. On Tue, Aug 15, 2023 at 2:03 AM OkCupid Support wrote: Your request (532****) has been received and is being reviewed by our support staff. *Please Note: if you did not reach out using the email associated with your OkCupid account this will impact our team's ability to assist you* To add additional comments, reply to this email. This email is a service from OkCupid. Delivered by Zendesk [GYK0PL-00EV9] On Sun, Aug 20, 2023 at 1:57 PM Specialist OkCupid Support (OkCupid Support) wrote: Your request (532****) has been updated. To add additional comments, reply to this email. Hi Na, Thanks for your message, and our apologies for the inconvenience! It looks like your account was temporarily suspended while being reviewed by our moderators. This can happen for a number of reasons, including your account being flagged by another user, or certain types of activity that trigger our automatic filters. No worries, though--everythings been sorted out now, and you should be all set. Thanks for bearing with us on this, and please let me know if you have any questions or run into any other issues! This email is a service from OkCupid. Delivered by Zendesk [GYK0PL-00EV9] On Sun, Aug 20, 2023 at 6:02 PM Na Na wrote: You are saying its all set but when I log in my account is still there. I want it permanently deleted not deactivated or temporarily suspended
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Preferred solution: Delete account

User's recommendation: They refuse to delete my account just deactivate

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Abhijeet prabhu P

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#5046564 
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About my OkCupid account

About my OkCupid account
I have paid Rs 3000 and my OkCupid account is not opening...i m very worried..what shall I do I m not understanding
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Loss:
$3000

Preferred solution: Full refund

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Stephen G Jwz

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#5033458 
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I am unable to cancel service

1.0
I want to cancel service and it is impossible I want to cancel service and it is impossibleI want to cancel
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Preferred solution: Cancel my service

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Patricia S Gfy
#5128905 
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Can’t sign up

1.0
I cannot sign up. Call customer service. I tried and tried and tried! And then I tried again and again.
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Loss:
$1

Preferred solution: Sign me up?

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Michael M Qqx
#4737047 
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I cannot reach you through the app online

OkCupid - I cannot reach you through the app online
I am very upset and frustrated right now I set my radius for 100 miles I'm in Texas and you got people from Africa and all these other foreign places which I am never going to see or want to date please fix whatever issue that is causing this immediately please
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Preferred solution: Deliver product or service ordered

User's recommendation: If this not resolved in a timely manner it will not be a good recommendation at all

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Divyanshu S Sdw

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#5120172 
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Someone else has created an ID with my number.

Dear sir Someone else has created an ID with my number. My contact no 766826**** Please delete that account Thanks and regards Divyanshu Singh 766826****
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Preferred solution: Someone else has created an ID with my number.

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Divyanshu S Sdw

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#5120132 
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Someone else has created an ID with my number.

Someone else has created an ID with my number. My contact number is 766826**** Please activate this account and help me please
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Preferred solution: Someone else has created an ID with my number.

User's recommendation: Please don't share your phone anyone

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Gee W Xrs

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#4969935 
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Number banned

1.0
My phone number is banned provide a customer service telephone number or an email where a customer concern can be posted
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Pros:
  • Wide range customer base
Cons:
  • Unsatisfactory customer service

Preferred solution: My phone number un banned

User's recommendation: Provide customer service contact phone number in order to be reached for service issues or other related concerns, the phone number listed is incorrect, it appears to not be affiliated with OK Cupid

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Daniel Y Fni

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#5101743 
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Delete my account

Hi, im trying to loggin my account, nothing works. So, i have an account that i cannot access to and i cannot open a new account because my phone number is in use..they sayed i should loggin my account and delete it, so i will be able to open a new one. But thsts imposible, i have no accsess to it... I sent e mails, try every trubelshooting and everything they sayed.., every littel error fix did not work...
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Pros:
  • Its good
Cons:
  • Its good

Preferred solution: I want to use the app

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Joseph B Xyp

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#5106858 
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Trying to get OKCUPID account.

I dont know what happened? I was creating a profile for OKCUPID account. Then all of a sudden the process of creating an account was cut short?
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Preferred solution: I’m just trying to create an account!

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Daniel Y Fni

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#5098022 
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I want to delete my account

I dont have accsses to my account. I want to delete it so i will be able to open a new one. I tryed everything, nothing works.
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Pros:
  • It the best
Cons:
  • I cant log in to my account

Preferred solution: Acces to my account

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Steve K Nxz
#5117972 
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Cannot purchase premium seevice

I input all of my debit card info and hit connect and it says fraud. I used OKC 9 yrs ago and my card number has changed along with my zip code.
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Preferred solution: Premium service so I can see who likes me

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Brian M Dnn
#4969046 
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Cant cancel automatic payments

1.4
Cant cancel automatic payments. Went into try to cancel and would not let me without password. Forgot password gave no help!!!
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Pros:
  • No pros
Cons:
  • Too many to mention

Preferred solution: Cancel automatic payments

User's recommendation: ABSOLUTELY DO NOT subscribe to OKCupid

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Helpful
Resolved
Mark B Hxv

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#4236871 
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Resolved: Double Charged

2.3