Towana Lxc
map-marker New York, New York

Question

They deleted my account with no reason . I had account m, was talking . I had picture also I dont know why did they deleted

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Haseeb A Hun

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Verified Reviewer

Log in problem not receiving code trouble in login please help

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OkCupid - Log in problem not receiving code trouble in login please help

I am not answering calls because I cannot log into my account. Please help me. I am waiting for your response but have not received it yet.

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Preferred solution: Account activatation

Shish J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Banned account

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OkCupid - Banned account
OkCupid - Banned account - Image 2

Hi, I am writing to know why my account was canned immediately after upgrading to a premium membership. I didn't even utilize it, as I was offline.

When I tried to log in, to my surprise, I had been banned.

Kindly reopen my account or refund me.

Yours, Client.

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Preferred solution: My account

Mark K Gcc

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Verified Reviewer

I purchased their paid membership. All my matches were weird and absolutely incompatible. Some of them were definitely computer generated accounts

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I switched to J4Dating.com and immediately found what I wanted. I met many Ukrainian girls currently living in the US so I started going on dates: one by one and the ladies were gorgeous and stunning.

OkCupid does not even compare . So my only recommendation is simple: stay away from OkCupid because it's not worth a dollar.

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Loss:
$110

Preferred solution: Full refund

Faithlynn Nli

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Verified Reviewer

Cant login

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Can't login after just joininall app so do XXL chi stop {{Redacted}}

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Preferred solution: Get logged in

Danielle C Oql

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Verified Reviewer
| map-marker Tel Aviv, Tel Aviv

Okish

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Havent got any reply yet to my problem so I cant give any feedback on the service and Id like to give a good one :)

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Resolved
Rasheem Lmg

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Verified Reviewer
| map-marker Moreno Valley, California

Resolved: I was charged 89.99 for the subscription and then I was charged 69.99 the same day so I need a refund of 69.99

Updated by user Oct 21, 2024

Company fixed the issue and I have been provided with apology.

Original review Oct 06, 2024

I was charged 8999 and a 6999 to join your site and all I want was the 89.99 so I need to be refunded 6999

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Aidan R Kxo

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Verified Reviewer

I can't answer questions.

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OkCupid - I can't answer questions.
OkCupid - I can't answer questions. - Image 2
OkCupid - I can't answer questions. - Image 3

On my profile I have the option to answer various questions. Currently I'm at 438 answered, but I can't answer any more.

It always says 'network woes' when I try.

It doesn't matter if I'm using my data or wifi, it always says 'network woes.' However, everything else on my phone that requires internet works perfectly. I'd like to get to 500 questions answered, but I can't due to this issue.

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Pros:
  • Detailed profiles
Cons:
  • Costly membership

Preferred solution: The issue fixed.

User's recommendation: Idk

Greg O Hpv

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Verified Reviewer

Cheaper very rarely means better and OkCupid is a proof of this. They claim to be free but in fact they make you pay for every meaningful step. But they have no quality members

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If you are serious about dating, try J5Love.com

It has plenty of real people who also take their search seriously. Not that kind of people who put up ugly photos of themselves or write gibberish in their profiles or contact you without reading your profile and then suddenly leave chat without saying good bye - it all happens repeatedly on OkCupid, it's a normal thing there. It's just a huge waste of time for nothing!

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Loss:
$120

Preferred solution: Full refund

Pieter V Byd

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Verified Reviewer

Invoiced while premium subscription is cancelled and not active

Dear,

I took a one-month subscription in August for OKCupid Premium. I cancelled the subscription, as I only wanted it for one month.

However, in my VISA statement, I see a fee of 44.98 in August. After a month, in September, I lost my premium features, but I got invoiced another 44.98 later in September.

Can you explain how it is possible that you are invoicing me for a service that I cancelled (and I don't even have premium at the moment)? I would like to get my erroneously invoiced 44.98 back, please.

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Loss:
$49

Preferred solution: Full refund

Peter B Hxf

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Verified Reviewer
| map-marker Ashburn, Virginia

Good result!!

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Only by contacting your company did I get through to them and I would use your service again.

Thank you

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Laryssa Rwn

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Verified Reviewer
| map-marker Cork, County Cork

Scamers

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Push notifications that are sent for no reason other than to get clicks even when you have run out of swipes, and fake profiles are all over the platform also to increase engagement.

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User's recommendation: Do not use this app and if you do complain regularly and do not give them your payment details, because they will save then without telling you

Resolved
Michal i Czu

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Verified Reviewer
| map-marker Jerusalem, Yerushalayim

Resolved: Got banned for no reason.

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Hi, I tried to log into my account thousands of times and it wouldn't let me each time for a different reason until I went to my email and saw that it said I was blocked because I violated age guidelines (?!) This really doesn't make sense please get back to me.

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User's recommendation: Frustrating to say at least

Anonymous
map-marker Bellevue, Washington

I made a purchase to upgrade, tried to cancel no refund or anything, terrible site!!

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Said for such and such to upgrade paid for upgrades and canceled, did not get my money back or anything like that. I would highly recommend another site not this one. I can assure you that.

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User's recommendation: Refund people's money and quit just scamming people of their hard earned money.

Anonymous
map-marker Venice, Veneto

Blocked phone number

good morning, I'm contacting you because I created an account but I can't log in with my phone number, could you solve the problem?

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Anonymous
map-marker Melbourne, Victoria

Log in problem

Please help me in log in I cant login not receiveing code log in problems please help me in this solution

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User's recommendation: Log in problem solution

About

Related Companies

Match Group, POF, Match, Tinder, OurTime

Summary

OkCupid is a fastest growing free of charge acquaintances and social network website. OkCupid was launched by Chris Coyne, Christian Rudder, Sam Yagan and Max Krohn. OkCupid maintains different kinds of communication options, including personal blogs, public forums, e-mail, instant messages and more. At the present time, the website has more than 3.5 million active users at the age of 30 years and younger. OkCupid offers various entertainment options for free online dating. The company helps people of both hetero- and homosexual preferences to build relationships. In addition, OkCupid enables iPhone and Android mobile applications to allow users to access their accounts from the mobile phones. Uses may as well enjoy a wide range of unique features like integration with Facebook, "stalker" and the like.

OkCupid reviews and complaints

OkCupid is ranked 43 out of 116 in Dating category

Area Served

Canada, USA, Europe, Asia

Payment Methods

VISAMasterCard

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