Stwart M

Need refund

By mis take I Select a suscription. The contacted the company by email. They said Will be a refund. But realize that already was charged twice and nobody confirmes that both charges Will be refunded
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Loss:
$240
Cons:
  • Phone number requirement

Preferred solution: Full refund

User's recommendation: Be carefulk

Lakhdar S

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Verified Reviewer

Rembousement

OkCupid - Rembousement
hello I have a subscription with you and I ask, as the law does, for reimbursement before I go to the police to file a complaint44.38 Mail: popjazz913@***.com
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Loss:
$44
Pros:
  • Fzke

Preferred solution: I want my refund like the law of stupid

User's recommendation: (550****)

Mike G Qfo

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Verified Reviewer

There is a better option - J4Dream.com

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I purchased OKC paid membership. All my matches were weird and absolutely incompatible. Some of them were definitely computer generated accounts. I switched to J4Dream.com and immediately found what I wanted. I met many Ukrainian girls currently living in the US so I started going on dates: one by one and the ladies were gorgeous and stunning. OkCupid does not even compare . So my only recommendation is simple: stay away from OkCupid because it's not worth a dollar.
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Loss:
$200

Preferred solution: Full refund

Frederick S Iws

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Verified Buyer
|

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Verified Reviewer

March Payment cancelation

OkCupid - March Payment cancelation
Hi... This is Fred I I would like to cancel for March, 2024. Thanks and any further payments. Thanks
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Loss:
$55
Pros:
  • Most welcome are outside of my province and mostly outside count
Cons:
  • Hmmm

Preferred solution: N/A

Resolved
Wende S

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Verified Reviewer

Resolved: Ok Cupid does not respond to my problem

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Updated by user Jan 29, 2024

Company fixed the issue and I have been provided with apology. They fixed the glitch

Original review Jan 22, 2024
My page has been frozen all day. I tried everything suggestion and still I cant get past that frozen page. When I try to change my password I get taken to that same frozen page. When I try to sign in with my phone number I get the same frozen page. I just got notice from you to try again and its the same FROZEN PAGE. I cant call anyone at OkCupid and this problem isnt getting resolved.
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Preferred solution: I would like my page unfrozen so I could answer someone who I have been talking to.

Cuky I

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Verified Reviewer

OkCupid has failed to unban my account for four months now have been appealing to be unbanned or allow me create a new account

OkCupid has failed to unban my account for four months now have been appealing to be unbanned or...
Original review Nov 26, 2023
I was recently reported by a member on OkCupid whom l got some misunderstandings with on WhatsApp.. he took things personal and instead reported my account on OkCupid.. I appealed to the support team and explained to them what happened and asked them to unban my account or give me Another chance to create a new account but they have still failed to resolve my issue and that makes me sad
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Preferred solution: I would like to unban my account or give me one more chance to create a new account on OkCupid because am there for only serious reasons and looking for my soulmate for marriage.. please l kindly beg you OkCupid

User's recommendation: OkCupid should tell us the reasons why they ban us or they should listen to our issues too before banning us be because some of us are innocently reported

Greg S Bef

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Verified Reviewer

Subscription issues

Need to unsubscribe and cannot do it over my phone. Using the mobile app and will not let me unsubsvribe on phone went to laptop to unsubscribe and okcupid will not let me log in.
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Preferred solution: Unsubscribed

Samuel W Cgx

Waste of money comparing to J4Dates.com

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It looks like they are just gathering personal and financial information. It's obviously not safe because the site is being hacked regularly. Then, they tend to overcharge and sometimes ban you for no reason. I joined J4Dates.com They treat their customers way better and - I should have put this first - they have real people's profiles: women respond to my messages, chat and contact information requests. Instead of getting rid of fake profiles, OkCupid prefer to ban their paying members - it's not a site, it's a bad joke!
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Preferred solution: Full refund

Carolyn H Qap

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Verified Reviewer

I need to delete my account at OK Cupid

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It won't allow me to login. it wont allow me to reset a new password. it won't accept my phone number. No one will answer my phone calls . So I need to contact BBB to get in touch with them. I was only in the beginning stages of creating an account. I need to delete my photo and delete the account. It will NOT let me in period. I only attempted tp jpin 4 days ago and it will not allow me to get back in , so I can delete my account.
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Pros:
  • Negative
Cons:
  • Negative

Preferred solution: I would like to totally Delete my account ! it won't let me in. it wont accept any password I create. it wont accept my phone number!

User's recommendation: Stay Away from OK Cupid !

Carolyn H Qap

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Verified Reviewer

I need to delete my account at OK Cupid

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I CANNOT GET ONTO THE SITE. IT WILL NOT ACCEPT MY EMAIL TO BE VERIFIED. IT WILL NOT ACCEPT MY PHONE NUMBER FOR VERIFICATION EITHER . SO THEREFORE I AM BEING BLOCKED FROM GETTING ON THE SITE TO DELETE MY PIC AND MY ACCOUNT.
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Pros:
  • Lots of choices
Cons:
  • Faulty website

Preferred solution: the ability to be able to go in myself and remove my pic and close my own account.

User's recommendation: READ THE REVIEWS FIRST. APPARENTLY A LOT OF PEOPLE HAS BEEN LOCKED OUT OF THEIR ACCOUNT. IF THE WEBSITE IS FAULTY; THEY NEED TO FIX IT.

Mateen Baw

Locked out of account

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Locking out of account and wrong customer service line to call to. They did not have acceptable customer service numbers to call and also scammed me of a million dollaridoos!!
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Loss:
$100

Preferred solution: Full refund

Lakhdar S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nancy, Grand Est

Remboursement de mon abonnement

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J'ai été escroqué de la somme de 44, 38 centimes je demande mon remboursement et je n'ai pas de réponse de leur part I was defrauded of the sum of 44.38 cents I request my refund and I have no response from them
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User's recommendation: scam

danny s Osx

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Verified Reviewer

Fake accounts

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i wonder when they will stop fake profiles?! im trying to make conversations but 9 out of 10 people i talk to are fake. even some of them have blue badgets. fortunately i didnt create a premium membership. thanks to me!
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Preferred solution: Apology

Joshua O Tds

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Verified Reviewer
| map-marker Cupertino, California

Login

OkCupid - Login
I cant log in or creat a new account using my phone number i deleted my account over a year ago but i cant creat a new entire account without a number and i cant login with the same number
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Conrad B Toa

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Verified Reviewer

I totally switched to J4Singles.com

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I purchased Okcupid paid membership. All my matches were weird and absolutely incompatible. Some of them were definitely computer generated accounts. I switched to J4Singles.com and immediately found what I wanted. I met many Ukrainian girls currently living in the US so I started going on dates: one by one and the ladies were gorgeous and stunning. OkCupid does not even compare . So my only recommendation is simple: stay away from OkCupid because it's not worth a dollar.
View full review
Loss:
$150

Preferred solution: Full refund

Jimmy R Qnm

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Verified Reviewer

I totally switched to J4Dream.com

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I took my profile down on OkCupid, there were two reasons for this: I had no results there, men outnumber women greatly, so the women are unresponsive or rude. Also, I found J4Dream.com which is a better site, it suits me best, because they have serious and family-oriented women and that's exactly what I was looking for. Now I realized how much time I wasted on OkCupid because I didn't know about better alternatives.
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Loss:
$90

Preferred solution: Full refund

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