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In okcupid app when I'm adding my details its giving your account as been banned .etc.so..I'm requesting u to reactivate my account .banned

I dnt know what hpnd suddenly im not getting into my okcupid account .its alreting that my account in okcupid as bannned itsims .i dnt know who did that unnecessarily so...im making request ok reopen my account in okcupid .tq.
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ID
#2446222 Review #2446222 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They took way to much money off my card

I just opened a account so I thought I would pay 19.99 to see who likes me and I look at my bill statement you guys took 119.00 you guys took my last its a scam if I dont get my money back I will sue
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ID
#2441995 Review #2441995 is a subjective opinion of poster.
Service
Okcupid Online Dating
Cons
  • Tricked me
  • Loosing money
Loss
$119
Preferred solution
Full refund

App or website both not working

Neither the app is working nor the website. I have been trying from to log in from more than 4 weeks but its not working. I have tried sending email to your support team but still no reply from your end.
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ID
#2441353 Review #2441353 is a subjective opinion of poster.
Location
Auckland, Auckland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I paid for premium and it does not work it was 50% off

Paid for premium at 50% off few days ago and still not working. Plus I got charged 19.99. Supposed to be 9.99 with the 50% off.
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ID
#2435901 Review #2435901 is a subjective opinion of poster.
Pros
  • Mediocre
Cons
  • Worst site ever plus zero customer service
Loss
$10
Preferred solution
Deliver product or service ordered

OkCupid is not working on my side

When you click on settings its become a white screen. Also the screen that is showing right now , claiming that its the site not the consumer, and its still no working over 2 months now. I paid money and I did not even get to enjoy my experience. Thanks a lot.

User's recommendation: *** no , the site been out for 2 months now.

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ID
#2431007 Review #2431007 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida

I have a complaint regarding my mob no & emailMembers

Hi sir my account name San I login in mob no 935389**** email id is ramk001971@***.com now if I'm going to login site it's shows ur mob no banned. &;;;;;;;;; Email id is password is not correct kindly reactive my my mobile Number & email password correct it
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ID
#2429925 Review #2429925 is a subjective opinion of poster.
Loss
$1800
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charges

Update by user Feb 21, 2021

It hasn't

Original review posted by user Feb 21, 2021
I was charged three times for a month subscription. I cancelled the subscription so it doesn't renew. But I like the additional $80 that you trying to scam me out of. Since I only bought a month and not three.

User's recommendation: Don't go here.

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ID
#2429328 Review #2429328 is a subjective opinion of poster.
Product
Okcupid Subscription
Pros
  • Idk
Cons
  • All matches were long distance
Loss
$120
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Purchase Not Restoring

Hi OkCupid! I just paid for a subscription a couple minutes ago, pressed 'restore purchases', and still don't see a change. Please help me out! Thanks! Andrew
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ID
#2428476 Review #2428476 is a subjective opinion of poster.
Loss
$36
Preferred solution
Deliver product or service ordered

Me,mbership

I deleted my account. My inquiry was not answered and this gave me the impression that my inquiry to this site was frivolous.

User's recommendation: Hope it works out for you.

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ID
#2427135 Review #2427135 is a subjective opinion of poster.

Can't get emails

Hi, I forgot my password and mail for recover not sent to my inbox. I have checked im spam folder also. I think something went wrong with my account. ofir.aviram@***.com Thanks
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ID
#2425706 Review #2425706 is a subjective opinion of poster.

Nothing was solved

No one reached out. My matter wasnt resolved. I am now looking for a specific person at OK Cupid to talk to over the phone with. Not some useless email response with no outlet to respond back to.

User's recommendation: Why would I recommend you. You have to earn that.

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ID
#2425243 Review #2425243 is a subjective opinion of poster.
Location
Orlando, Florida

Paid for service i dont think I'm getting

I paid for your basic service when I tried to see the people who liked me, but they come up blurred still. Did i not make the appropriate payment?
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ID
#2424187 Review #2424187 is a subjective opinion of poster.
Location
New York, New York

Need a refund

I renew my membership I made a payment use on my devit card but Im still not able to access to my account I went back into the account but this time I try to do it with Apple pay one more time but I still not able to access to my account so I need a refund on one of the two payments
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ID
#2423706 Review #2423706 is a subjective opinion of poster.
Product
Okcupid Subscription
Cons
  • No customer service at all
Loss
$32
Preferred solution
Full refund

Need a refund

Ive renewed my membership I paid using my devit card And I wasnt able to access to my account I P one more time using my app application and its still not able to access that account so one of the payments needs to be refund back into my credit card.

User's recommendation: Better interaction.

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ID
#2423698 Review #2423698 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Loss
$31
Preferred solution
Full refund

I do not want to discontinue

I accidentally pressed on discontinue but I do not want to. I would like to stay on so can you please help. Here is my cell number: 650 808 ****.
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ID
#2418000 Review #2418000 is a subjective opinion of poster.
Product
Okcupid Profile
Preferred solution
Pls make sure I do not discontinue